Last updated: July 05, 2024
LuxuryCruiseTickets.com is an authorised ticketing agent of cruises and therefore will not make any cancellations directly. Cruise cancellations are very rare and are made directly by the operator. LuxuryCruiseTickets.com will always inform customers of any cancellations as soon as possible and offer the appropriate refunds or alternative cruise.
No fees will be incurred should an operator cancel a cruise.
Customers may make amendments to their cruise or even cancel at any time, however there may be fees payable. Any cancellation or amendment must be in writing.
Cancelling or amending your booking may incur a cost to the operator or result in empty cabins on a cruise resulting in lost potential earnings, which is why fees are charged.
Cancellations for any cruise regardless of notice will incur a fee of 5% of your total booking. This covers transactional fees payable by LuxuryCruiseTickets.com as well as administration charges caused as the result of a cancellation. Cancellation requests must be given in writing by email.
This cancellation fee is payable on top of the operator's own individual fees as outlined below.
Written notice (cancelling a confirmed booking) received before scheduled departure date. Cancellation Fee (expressed as a % of total cost payable for the trip by the person(s) cancelling)
120 days or more - 27%
119-90 days - 55%
89-30 days - 80%
29 - 0 days - 100%
Amendment Fee for each change (% of total cost payable by the person(s) amending)
120 days or more - 25%
119-90 days - 50%
89-30 days - 70%
29 - 0 days - 100%
No refunds will be given for passengers not travelling or for unused services.
Cancellation Fee (expressed as a % of total cost payable for the trip by the person(s) cancelling). Written notice (cancelling a confirmed booking) received before scheduled departure date.
Cancellation Fee
(expressed as a % of total cost payable for the trip by the person(s) cancelling)
364 days or more - 150EUR per passenger
211-363 days - 12%
210-91 days - 27%
90-0 days - 100%
Amendment Fee for each change (% of total cost payable by the person(s) cancelling)
Written notice received before scheduled departure date
Amendment Charges
(expressed as a % of total cost payable for the trip by the person(s) cancelling)
364 days or more - 150EUR per passenger
211-363 days - 12%
210-91 days - 27%
90-0 days - 100%
Amendment Fee for each change (% of total cost payable by the person(s) cancelling)
Written notice received before scheduled departure date
We will apply any monies you have already paid to us towards settling any cancellation charge(s) (and to the extent your payments exceed the sum due, we will refund the balance).
No refunds will be given for passengers not travelling or for unused services.
The Client is entitled to cancel the Contracts of the Trip at any time before the start of the Trip, but, in this case, the Client shall be required to pay the following indemnification including tax equal to:
(expressed as a % of total cost payable for the trip by the person(s) cancelling)
150 days or more - 250EUR per passenger
150-121 days - 17%
120-91 days - 27%
90-0 days - 100%
Amendment Fee for each change (% of total cost payable by the person(s) cancelling)
Written notice received before scheduled departure date
By purchasing a journey, you are agreeing to this cancellation policy.
